Just following up on feedback from our recent trip. Communication was great. I felt you were easily contactable and provided the information requested when required. We really appreciate the lengths you went to to make this work with transfers etc. The booking process was straight forward (as it could be in our unique situation). Coach drive Ray (Dunedin) on time, friendly and really helpful with packing, stops etc. He didn't respond to txts but did answer phone calls. Coach driver David (Christchurch) was very particular in his ways. There was confusion of the type of accommodation he was to have but this was soon resolved. He was very professional. Both drivers were very good, safe, professional and on time. The coach itself was great, clean and tidy although we experienced air conditioning failure on our return to Dunedin which made for a very hot and uncomfortable trip from Christchurch. Let me know if you want any further information. Thanks. Monique Grant, St. Hilda's Collegiate School, Head of Physical Education and Health